When you arrive at WGU, you’ll be allocated a personal tutor, and WGU Online students will be allocated a Student Success Coordinator. They will be your first point of call for any issues with your studies that you might face during your time here. It’s their job to support you with your studies and help you to achieve your full potential.
And when you need to focus on your studies, chances are the library will be on your list of places to go to get things done. And with good reason. Our library is over in the Edward Llwyd Building (the big glass one) and it’s not only filled with over 100,000 books, DVDs and other learning resources, it’s also a great place to crack on with your assignments or revision. You can check the library’s opening times and services via the Glynlib blog.
Our student intranet (Moodle) houses loads of advice and guidance, with many courses' lecture notes and programme content available online through our Virtual Learning Environment. Study materials such as online databases, e-journals and library catalogue information are also available online.
We all know technology is only good when it works, so if you ever do have any problems with IT, our IT helpdesk is on hand to help with and computer/network access issues. You can contact them by phoning 01978 293241. Sorted.
Our Academic Skills team are here to help students to develop a range of academic skills during their time at WGU. These include:
Improving your academic writing
Developing your referencing skills
Enhancing your presentation skills
We offer 1-2-1 appointments and group sessions to students. We also deliver presentations and lectures. In addition, we create academic skills resources that you can use.
For written assignments and dissertations, Academic Skills Tutors are able to read up to a maximum of three pages (double-spaced) of a piece of written work and offer suggestions on ways to improve your writing style yourself. While we don’t do the work for you, or advise you on subject content, we can help you to become independent learners and develop the academic and writing skills that you need to be successful in your course of study and beyond.
More information can be found here. You can email us on email@example.com. You can call us on 07850 746003. You can visit us in the Academic Skills area on the first floor of the library (turn left at the top of the central staircase).
If you’re not sure if uni is right for you, our careers team are here to talk through your ideas and discuss which route might be best for you. Whether that’s a foundation year, professional course, an integrated masters or another option, they can help you decide which course to study and chat about options for work experience, or placements that can help you stand out from the crowd.
The careers team is also here to help you throughout your time at uni, offering a range of careers advice services - from finding temp work during your studies to starting your own business after graduation with help from WGUConnent.
They can also support you with careers guidance appointments to discuss your career options – either face to face or online using our e-guidance facility.
The careers office is based in the Edward Llwyd Building, on the ground floor their opening times are:
Monday: 9am - 5pm
Tuesday: 10am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 4.30pm
Or you can get in touch with them by emailing firstname.lastname@example.org or calling 01978 293240.
Student Information Desk
You’re bound to have questions that need answering during your time here with us and our friendly team at the Student Information Desk are on hand to help.
You’ll be able to access support and assistance in a wide range of areas from academic procedures and enrolment, accommodation, and induction through to where to go for health care support, ID card replacement, timetables, graduation and everything in between.
And if they can’t answer your questions, they’ll know exactly who to ask, so they can soon put you in touch with the right person.
Or if you’re looking for events and activities on campus and in the local area, the Student Information Desk also has lots of info about that too, so it is a good place to pop-by regularly to keep up-to-date!
You’ll find the Student Information team in the Edward Llwyd Building, Mon – Fri 8.30 – 5pm.
Or send them a quick email ASK@glyndwr.ac.uk