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Public Service Leadership Programme

Public Service Leadership Programme

Public Services and the way they are delivered are changing. There are high demands on scant resources and The Future Generations (Wales) Act 2015 calls for working in a different and sustainable way.

These changes call for a change in the way we lead public services, and Wrexham Glyndŵr University is delighted to be the first in Wales to deliver a programme to meet these needs.


How was the programme developed?

The programme was co-created with partners in the public, private and third sectors, including the Leadership Centre and Do-Well (UK) Ltd. We asked them what they need now and in the future from their leaders. We drew each of the elements organisations need and put them into the programme.

The skills organisations want in the future are transferable skills. They need people to lead across sector boundaries, to work to try to solve problems together rather than in isolation. Students graduating from the programme will have the mindset to work in this way to tackle complex problems like poverty and inequality. This programme enables the five ways of working – how to work together more effectively. Students will learn together to lead together.


Who is the programme for?

The programme is not just for public sector top-level managers. It can be for anyone at any level in any sector, including grassroots community leaders. The programme will show students how to lead and make changes in whatever space they work in.


What are the courses?

BA (Hons) Public Service Leadership

MA Public Service Leadership


What do people say about the programme?

In the public sector because of austerity and because of resources becoming more scarce, there is a real need to have a programme that will bring future leaders and current leaders together. I think working in partnership is the only way forward to deliver better public services. Michael Cantwell, Senior Performance, Improvement & Partnerships Officer, Wrexham County Borough Council
I’ve been on loads of courses in the past… I know the theory inside out… but this is different – this isn’t about theory it’s about what you practically can do, and that’s the big difference I’ve found. Jane Davies, Senior Manager Safeguarding and Commissioning, Flintshire County Council
After the programme people will continue to work together and in future we’ll see people moving across sectors more easily - and that can only be a good thing, developing more transferable skills Clare Budden, Group Chief Executive Pennaf Housing Group
Claire Taylor and Nina Ruddle

What does the Future Generations Act (Wales) 2015 mean?

The Act requires public bodies in Wales to think about the long-term impact of their decisions, to work better with people, communities and each other, and to prevent persistent problems such as poverty, health inequalities and climate change.

The Act is unique to Wales attracting interest from countries across the world as it offers a huge opportunity to make a long-lasting, positive change to current and future generations.

The Act contains seven well-being goals which public bodies must work towards achieving:

  • a prosperous Wales
  • a resilient Wales
  • a more equal Wales
  • a healthier Wales
  • a Wales of cohesive communities
  • a Wales of vibrant culture and Welsh language
  • a globally responsible Wales

In a bid to achieve the wellbeing goals, public bodies need to make sure that when making their decisions they take into account the impact they could have on people living their lives in Wales in the future. They are expected to use the Five Ways of Working:

  • Long-term: the importance of balancing short-term needs with the needs to safeguard the ability to also meet long-term needs
  • Integration: considering how the public body’s well-being objectives may impact upon each of the well-being goals, on their objectives, or on the objectives of other public bodies
  • Involvement: the importance of involving people with an interest in achieving the well-being goals, and ensuring that those people reflect the diversity of the area which the body serves
  • Collaboration: acting in collaboration with any other person (or different parts of the body itself) that could help the body to meet its well-being objectives
  • Prevention: how acting to prevent problems occurring or getting worse may help public bodies meet their objectives


Public Services Leadership Programme 2