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Student Wellbeing

Student Wellbeing

At Wrexham Glyndwr University we are dedicated to creating a supportive environment where you can be sure that meeting your needs will be at the heart of all we do.

We are a university known for the excellent care and support we offer – that is why we have such a diverse student population and a great record of helping people to reach their potential.

We want to make sure that your university experience is both enjoyable and gives you every opportunity available. Our information, advice and guidance will help to steer you through any difficulty you experience during your studies and give you the confidence and ability to use that support in your future life.

Check out our blog which offers helpful advice and information on life at Wrexham Glyndŵr University.


Student Space


Care Leavers



There may be times during your studies or in your personal life while at Wrexham Glyndwr University when you need some extra support or the option to talk through a problem confidentially. Our counselling service is available should such a need arise.

Counselling offers the opportunity to think and talk in confidence about problems that concern you and are impacting on your life. This is offered through individual sessions with a trained counsellor.

As well as helping you to understand issues and developing your coping skills, our counselling service can also enable you to access other support networks, self-help materials and information guides.

Many people worry that their difficulties are not important enough to see a counsellor about but if any issue is worrying you or causing you distress, then it is important.

All appointments are made in confidence.

Contact the Counselling and Wellbeing Service via email or by calling 01978 294421.

Current students can access more information by visiting our Myuni Portal page.

Student Space

Student Space is here to make it easier for you to find the support that you need during the coronavirus pandemic.

However you’re feeling, help and guidance is available. Explore a range of trusted information, services and tools to help you with the challenges of student life.

There are three ways that Student Space is here to help during the pandemic:

  1. Access to dedicated support services for students, by phone or text
  2. Information and tools to help you through the challenges of coronavirus
  3. Helping you find what support is available at your university

The support provided by Student Space is safe, confidential and developed with students and experts in student wellbeing and mental health. We will be adding new services and information to the platform on a regular basis in line with emerging student needs to ensure that it is relevant to you.

Get free confidential support by phone from a trained volunteer between 4pm and 11pm every day: 0808 189 5260

Get free, confidential support over webchat from a trained volunteer, from 4pm to 11pm every day. Webchat

Get 24 hour text support from a trained volunteer. To start a conversation, text ‘STUDENT’ to 85258

Get free, confidential support by email from a trained volunteer. You can write at any time to



Students who are living in student accommodation and are away from home should register with a local GP whilst studying at Wrexham Glyndwr University. The NHS Wales website provides information on services nearest to where you will be living.

For minor ailments and advice you can talk to a Pharmacist or visit the NHS Wales website for information. There is also a telephone helpline line 0845 46 47 that you can call to seek medical advice.

Young people starting university are being urged to get a vaccine against meningitis. Public Health England says the jab will help protect against meningitis W in particular - a sometimes deadly strain that is on the rise. As a student you will mix closely with groups of unfamiliar people - some who may unknowingly carry the bug.  Further information can be found from your GP.

You should also be aware that the 999 service or A&E in hospitals is for life threatening medical/injury issues such as: difficulty in breathing; a suspected heart attack; heavy blood loss; serious injury; and severe burns. It is not to be used as a drop in centre to see a doctor if you feel unwell, be warned you will be assessed and may have a 10 hour wait if your issue is assessed none life threatening or you may be told to attend a GP surgery.

Care Leavers

Our support team can help you with everything, from the guidance you need to apply and start your course, through to your time studying at Wrexham Glyndŵr University. We can offer advice on choosing a course and student finances through to accommodation and careers advice. As part of our support we will provide you with a named contact who will support you with all aspects of transition into university life and throughout your studies.

Your financial entitlement and support package depends on your circumstances, and your Personal Advisor within your local authority should be able to let you know what these are. Details of your intention to go to university and what this includes should form part of your pathway plan, so make sure you discuss this at progression meetings. This information will need to be shared with our support team should you wish to apply for any financial support from Wrexham Glyndŵr University. For those eligible students the University also offers a £1000 bursary, please contact us to discuss this further.

As an identified care leaver, you will automatically be eligible for on campus accommodation, should you require it, throughout the year and for the duration of your course. For Care Leavers we have a number of accommodation bursaries offering 50% discount on your first year accommodation costs in our halls of residence (if these are not covered by your local authority). This is in addition to a 365 day accommodation contract which is available to Care Leavers throughout their time with us.

If you would like to know more about anything you’ve read here, please do not hesitate to contact Beryl Dixon our student funding and welfare advisor on 01978 293547 or email



During your time as a student at Wrexham Glyndŵr University you may encounter issues that make you want to reflect and think more deeply about some of life’s big questions, or you may just feel the need for a ‘listening ear’.

Our Chaplaincy is here to support you and to help you talk through whatever is on your mind, as well as to generally promote interest in the more spiritual side of life. Our Chaplaincy Coordinator works to ensure any issues arising in diversity and equalities are dealt with and is happy to see anyone who wishes to raise concerns.

In addition, our team of Chaplains are here to offer the opportunity for support in any difficult times that arise during your studies.  At present, we have a team of voluntary chaplains (Roman Catholic, Eastern Orthodox Christian, Church in Wales, Pagan, Islamic, Methodist, Evangelical, Quaker, Humanist) that are available to meet with people of any faith or none. You are welcome to talk to a chaplain about anything at all – they’ll never judge you or preach at you, and are skilled at supporting people in a range of circumstances. As well as our service on the Wrexham campus, there is usually a Chaplain at the Northop Campus in the SID area on Thursdays – please drop-in or ask at reception for details.  

We have a drop-in Quiet Room, situated on the second floor of the Edward Lloyds Centre on the Mold Road Campus where you can pray, meditate or reflect or just have a few minutes’ peace. It is specifically designed to be a comfortable space for those of any faith or none, and is open for all staff, students or visitors to use. (If you’re on a Campus other than Mold Road and need a Quiet Room, please ask at the Reception desk and they will be pleased to find a suitable room for you to use.)

Our Chaplaincy also organises a range of events on campus throughout the year from wellbeing days, debates and celebration events through to Bible Studies and faith –related mini-lectures. We also have links to, and contact details for, most local places of worship.

Check out the Chaplaincy blog.

If you would like more information or feel in need of support, please contact us by emailing, drop in to quiet space on the second floor of the Edward LLywd Centre (open Mon-Thurs, 8:30am – 4:30pm ) or call 01978 293336.


Wrexham Glyndwr University Undergraduate Prospectus