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WGU ten years
Digital toolkit

Digital toolkit for students

The university will help you to develop your own independent habits of digital learning, as well as providing you with an excellent digital learning environment while you are a student with us.

Find out more in the sections below.

Digital Tools

Bring your Own Device

As a student here at Glyndwr University we will support you to bring your own device onto campus to help support your learning. This may be a laptop, tablet, smartphone, e-reader. You will be able to use your own device, to access MyUni portal, Student Support pages, Moodle (our Virtual Learning Environment or VLE), your timetable, Office365 including Teams, the library catalogue, your student e-Mail and your student record. You will also be able to use it to make notes in the classroom environment.

WiFi

The University currently uses EduRoam as our Wifi provision and details of how to install and log into this WiFi will be found on IT Services support pages

If you are having problems getting logged on, or using your device on campus, support is available through our IT Helpdesk either by ringing 01978 293241 or e-Mailing itservices@glyndwr.ac.uk.

Alternatively, if you just want to change your password you can do this through our MyUni portal on the change password link. Additional information on changing your password can be found on the Change your password page on our Student Support webpages.

Laptops

The University recommends you have your own device as you will be doing a lot of independent study which will involve searching online and using our different digital tools. Ideally this will be a laptop or tablet which is easy portable can be both used at University and home. The added advantage of having your own device is you can use it to access resources, course work and assignment work 24/7 from anywhere in the world and you don’t have to travel to campus.

Minimum specification

If you are thinking of purchasing a new laptop or PC the University recommends the following minimum spec:

  • Corei5 or AMD Ryzen 5
  • 8gb RAM and
  • 256gb SSD.

This device will then last you for your time studying with us. However, if you are enrolled on a graphics-intensive course, please speak to your Programme Leaders for advice about a graphics card.

You will not need to purchase the Microsoft Office package, as you will have access to that for free through your student account.

Open Access labs

However, if you do not have a device the University has an open access lab in the Edward Llwyd building which is open 8.30 to 6.00pm daily. These opening times may well alter as the academic year progresses.

The University has a number of laptops you can lend for a short period of time which are available from the Library and IT Helpdesk in the Edward Llwyd Building on the main campus.

You are responsible for keeping your laptop safe on campus and we recommend you carry your laptop with you at all times and do not leave it unattended.

Smartphones

Students use their smartphones and tablets to access learning materials, and sometimes to participate in class through polling activities or quizzes.

You can use your mobile device to access the VLE, your student emails, Student Support and Microsoft Teams. You can log into these services via a web browser, as you can on a laptop or desktop. However, for Teams there is also an app you can download.

You are responsible for keeping your phone safe on campus.

Assistive Technologies

Assistive Technologies can adapt your devices and interfaces to make learning more comfortable for you.

Your assistive and adaptive needs will be addressed by Inclusion Services, who can provide a range of technologies and solutions. Further information with regards to contacting Inclusion Services can be found on their support pages.

WGU’s Active Learning Framework means that course materials and activities should be provided in a range of media and formats. Depending on your course, you may also be given the opportunity to choose to produce assessed work in a format that you find most comfortable. Additional information with regards to the Active Learning Framework can be found in the student guide.

Course resources are available digitally, and in a variety of different media, making it easier to study in a way that suits you best. On the VLE, Moodle, we also have Blackboard Ally, which is a tool that allows you to choose an alternative format for accessing text-based files, for example as an audio (MP3) file, or electronic braille. Also embedded onto the VLE is Recite Me, which is a toolbar that allows you to make changes to how the interface appears, for example by adjusting the font size or using a highlighter bar or magnifying tool. For more information visit our Digital Accessibility support pages.

Microsoft Office

WGU provides access to the Microsoft Office 365 productivity suite for free. Therefore, you do not need to buy Office before you start. You will have access to the online 365 suite, which includes Microsoft Word, PowerPoint, Excel and Teams, but will also be able to download the desktop version onto up to 5 devices for free. More information can be found on our Microsoft Office support pages.

Digital Facilities and Support

Whilst you will be studying mainly online from the start of your course in late September, digital facilities should be open on campus. Please check times and facilities.

As a student you will have access to computer facilities such as desktops, printers, digital cameras and instruments. You’ll use general and course-specific software, email and file storage, and a variety of digital systems. How can you make best use of these opportunities to reach your goals?

Computer Rooms

The university provides a wide range of fixed computing options to support your studies with open access labs available in our L100 suite in the Edward Llwyd Building. You are also able to use PCs in bookable labs when no classes are taking place within them.

Printers

There are a number of printers available throughout the University which you can print to or photocopy on. Details of printing can be found on our Student Support Pages.

Digital storage

The University uses OneDrive to store files. You will have your own personal OneDrive store that you can access from anywhere in the world which has Internet coverage. Information on how to access your OneDrive can be found on our Office365 Support Pages

University Systems

There are many digital systems available to support your studies, from email to the library catalogue. You will find these user-friendly and easy to access.

Data Privacy and Personal Data

The university is committed to protecting your data privacy and security.

Support with Digital Issues

IT Help

If you are having problems getting logged on, or using your device on campus, support is available through our IT Helpdesk either by ringing 01978 293241 or e-Mailing itservices@glyndwr.ac.uk.

Digital Learning

The University has a number of how to guides which will support you or help you learn new skills using the software we use at the University and for creating your academic pieces of work. For example, creating a presentation using PowerPoint or creating an academic poster. The Digital Learning team are updating and providing new documentation and tutorials on a regular basis so keep checking our Digital Learning pages for support with any digital issues you may have. You can use these pages at any time to help you with a technical problem or to learn new skills.

Digital Facilitators

If you need more personal support, with the use of software you can find it from our Digital Learning Facilitators. You can book an appointment with them through our booking pages or email them at learningskills@glyndwr.ac.uk . You can also book appointments with our Academic Skills and Subject Librarians through these pages as well.

Digital Course

From September 2020, the University is introducing a new framework for learning and teaching, the Active Learning Framework, ALF. This approach will bring together the strengths of our on-campus teaching, with the best use of digital tools to facilitate flexible and accessible learning, and innovative, flexible and accessible assessment.

The digital activities you carry out on your course will depend on the subject you are studying. However, there are some things that all students do, and it’s worth making sure you get the most from these activities.

Using the Virtual Learning Environment

The University's main Virtual Learning Environment (VLE) is Moodle, which is used to share essential course information with you. Course materials, such as video clips, readings and recorded lectures, and activities, for example discussion forums and quizzes, are housed on the VLE and you can access them whenever and wherever you wish. Your tutors will also use Moodle to communicate with you via the announcements and discussions forums. It is also used for the submission of assessment tasks and the University expects all assignments to be submitted online (see below for more advice on this).

To learn more about Moodle watch our Video introduction to the VLE.

Finding Information

It is important to use a wide variety of resources for your assignments. The Academic Support Librarians can help you to locate and evaluate suitable material for your academic work, including assignments, presentations and dissertations.

Contact details for the Librarians, as well as the Academic Skills Tutor and Digital Learning can be found on our Student Support Pages. You can email us at learningskills@glyndwr.ac.uk.

We offer 1-2-1 personal support for a range of academic skills including finding and evaluating reliable and relevant information, academic writing and referencing, time management and presentations. You can book an appointment with us through our booking pages.

Using the library catalogue

A link to the library catalogue, Resource Finder, can be found on MyUni Portal.

Resource Finder provides access to a wide range of academic material. You can search for the physical items, such as books, that are available in the library. You also have access to a wide range of subject specific databases and journal articles. For more information about searching Resource Finder have a look at our guidance for searching the library catalogue.

Referencing

An important element of academic writing is acknowledging the sources you use to support your work, known as referencing. The University uses four different referencing styles depending on your area of study – APA, Harvard, IEEE, and MHRA. Make sure you know which referencing style is applicable to your subject area.

It is important to develop good practice in managing information to help with referencing. Keeping effective notes, bookmarking and using online tools will help you to keep track of useful resources across your assignments and courses. For more information on referencing have a look at our Student Support pages.

Online Assessment

You may be asked to produce assignments in a variety of digital formats. As noted above, the University expects the majority of assessed work, where possible, to be submitted online, via the VLE. Make sure you understand how assignments are submitted online before you reach any critical deadlines. If these are in written format there will be either a Turnitin or Moodle assignment point on your module course pages.

Turnitin is text-matching software which we also allow students to use to check their own work before submitting work for assessment, to check your referencing (see above). Your Tutor will provide you with further assistance on understanding the percentage mark you receive when using Turnitin.

Information on how to submit a Turnitin or Moodle assignment can be found on our support pages.

  • Submitting a Turnitin assignment
  • Submitting a Moodle assignment

Your tutor will also provide you with feedback on your assignments on how you can improve your grades in future assessments. This feedback is also usually shared with you via the VLE.

Producing Work in alternative Digital Formats

You could also be asked to explore creating work in other media. Below we have provided you with examples and how to create some of these resources:

  • Create a web page
  • Create a short video
  • Contribute to an online forum/discussion

You will gain useful experience, and credit for originality, if you explore other media - so long as they meet your course requirements. You might author a web page or blog post, create a short video or animation, or produce an infographic.

Try different software for producing your presentations such as Microsoft Sway which you have access to as part of Office 365 or Prezzie.

Look out for opportunities to develop and demonstrate your digital creativity in the tasks you are set.

Working Online with Others

Embrace the opportunity to work in groups and rise to any challenges as part of the learning process. Whether you are assessed on your joint outcomes, or individually for your contributions, you will be gaining valuable skills for the contemporary workplace.

  • Effective online communication and ‘netiquette.’
  • Working with Microsoft Teams

 

Digital Skills

Make sure you don’t miss out on opportunities to develop digital skills, whether they arise on your course and or outside of it (e.g in student projects, volunteering, hobbies and interest groups). These skills will be useful for future employment.

If your course doesn’t cover digital technology in the workplace, or up to date digital methods, ask your course tutor if time can be set aside for this.

A careers adviser will be able to help you explore these issues. Information on how to contact Careers can be found on our Student Support pages

You may never have such good access to IT training as you do at university. So be pro-active - sign up for workshops, drop into sessions in the library or IT services, watch how-to videos and access online training.

Details of our workshops with Academic Skills, Digital Learning Facilitators or Academic Support Librarians will be found during the year on our Learning Skills Appointment pages

If you are unsure about your digital skills and how you can improve them, try out the New Students question set on Jisc Discovery tool before you start at the University – this is a tool for self-evaluating your digital skills and signposting you to resources to improve your skills. Think about completing the tool again later in your course – try the Current Students question set to see how your skills have improved.

You may want to consider looking at gaining the Bronze and Silver awards from iDEA, all aimed at improving your digital skills and competence.

Your Digital Views

All students have their own strengths and preferences for learning. Your taught sessions, assignments and independent study should provide you with a variety of approaches, so you can develop different strategies and discover your strengths. Be willing to try new things, but let your tutors know if you are not getting what you need. Get involved in decisions about the digital environment for learning if you have the chance to do so.

Independent Learning

Maximise these proven benefits by using digital apps to organise your study time and to-do lists, or by linking your course timetable with your personal calendar.

Make sure you can access all the software and resources you need to study away from campus, for example, by downloading materials whilst you have access to the network.

Experiment with learning formats and resource types until you find what works for you.

Engage your creative side by producing digital posters, presentations, web pages and other media when you get the chance. Explore digital simulations, interactive media and games – or try language learning or brain training apps if you enjoy them.

Ask other students what makes their study time fun and effective.

Individual and Group work

Think about how other students could be a resource for your learning. Collaborative working is the norm in most workplaces, and job candidates will often be tested on how they perform in collaborative settings, so it’s worth finding out how to get the most out of this way of studying and working.

Wrexham Glyndwr University Undergraduate Prospectus

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