Delivering Involvement for Good Neighbourhoods and Governance
This short course explores an introduction to housing and working within the community. Which may be attractive to those working with communities, or those interested in helping their own communities.
The course will:
- Introduce you to the history, theory and context of the social housing sector in the United Kingdom to help you, as a practitioner, a resident, or just an interested party in understanding how good engagement can aid the development of good neighbourhoods and good participatory governance.
- This module will enable you to develop the knowledge and skills required to deliver intelligence-led involvement for residents, service users etc., develop further you understanding of the neighbourhoods you may live or work in, and to reflect on the role of sustainable governance structures in supporting these activities.
- You will also appreciate the differences of approach required to deliver such practices in urban and rural settings.
A site visit will provide opportunities for you to reflect on the application of theory to practice.
What you will study
The syllabus will be divided into three areas:
- The history of social housing, providing a context to the module.
- Involvement theory from information, consultation, and participation to actual empowerment, from both a resident and staff perspective.
- Traditional methods of engagement and recent innovations in the field, particularly regarding the use of IT.
- The gathering and deployment of relevant and useful customer intelligence in order to direct future engagement.
- Perceptions of neighbourhoods with regards to Place Marketing.
- Examination of inter-community issues and pressures, including intergenerational tensions, respect and measures of satisfaction.
- Measuring trends in neighbourhoods and local communities.
- Consideration of measures of good and bad governance.
- Current practice with regards to the recruitment, training and maintenance of boards, tenant and resident associations, neighbourhood committees etc., and their relationships with the executive management of service deliverers.
- The implications on governance of multi area agreements and wider cross organisational/border partnerships.
A physical or virtual site visit will provide opportunities for you to reflect on the application of theory to practice. Participants will need to make their own travel arrangements to attend any physical site visits.
The task will be group based, requiring you to work collectively in order to produce a multi-format presentation, which could include role play and scenarios, regarding approaches to service user engagement.
You will also participate in a reflective review of the presentations with regards to how they would work from a governance perspective.
This will be the equivalent of a 3,000 word assignment.
Course start dates
This course will start on the 22nd June 2020 and will run for 6 weeks.
You will need to log in every weekly to access the course content and undergo your studies.
To book, visit our online shop.
Bookings for the course will close a week prior to the course start date.