Discover our courses starting in September 2019 

Wrexham Glyndwr University Logo
WGU ten years

Graduate secures undercover job on BBC Panorama


Words of advice and guidance from his former teacher more than five years after he left school helped a Glyndŵr University graduate secure his first job – exposing working conditions at online retailer Amazon as an undercover reporter.

23-year-old Adam Littler was seen by millions on the BBC’s Panorama this week documenting his work as a warehouse picker for the retail giant.

Following the broadcast of the programme, broadcasting and journalism graduate Adam revealed how his degree combined with a bit of networking led to the high-profile first taste of journalism.

He said: “I realised quickly whilst studying that it was important to network within the industry and I noticed that my old form tutor from school had gone to work as a producer for the BBC in Belfast.

“I got speaking to him about a year ago about Panorama and we started exchanging emails and phone calls. He confirmed what I’d realised about networking with people in order to break into the industry.

“Then a few months later he approached me with regards to some work he thought I may have been interested in.

“I had to apply for the reporting job by submitting some video diaries similar to the style of those featured on Panorama and I was fortunate enough to secure the post.”

A successful application through an agency to work at Amazon’s distribution centre in Swansea followed.

Adam, from Flintshire, spent four weeks working on day shifts in the warehouse before taking a secret camera in with him for a further three weeks.

Then, recording video diaries after 10-and-a-half hour night shifts, he revealed the gruelling demands placed on workers as he walked for up to 11 miles per shift picking items for delivery.

His experiences – carried out and filmed in September and October this year - were later analysed by experts. Adam handed in his notice after three weeks of secret filming.

He said: “It was certainly an eye-opening experience. I’ve worked in a few warehouse jobs before and this one was by far the worst. The experience was almost Big Brother-ish – you felt like you were being watched and monitored all the time.”

Despite the high-profile entry to the industry, Adam now has his sights set on establishing his career as a print journalist.

“I’m pleased that I managed to land such a good gig straight after university,” said Adam. “Working as an undercover reporter was definitely exciting but I’d always expected to go on to work for a newspaper, so I’d be happy to go down that route.”

View 'Amazon: The Truth Behind the Click' on BBC iPlayer

University open day