The psychology of tourism

Psychology of tourism

Leslie J. Francis

A series of studies has sought to understand the psychology of visitors, in particular visitors to cathedrals around the United Kingdom. This area of study has focused on two central issues. First, the personality profile of those who visit cathedrals. Second, how a visitor’s personality profiles relate to the experience had at the cathedral. Future work seeks to extend this by applying personality theory to other tourist attractions.

Francis, L.J., Mansfield, S., Williams, E., & Village A. (2010). The usefulness of Visitor Expectations Type Scales (VETS) for tourist segmentation: The case of cathedral visitors. Tourism Analysis, 15, 545-554.

Francis, L.J., Mansfield, S., Williams, E., & Village A. (2010). Applying psychological type theory to Cathedral visitors: A case study of two cathedrals in England and Wales. Visitor Studies, 13, 175-186.

Francis, L.J., Williams, E., Annis J., & Robbins M. (2008). Understanding Cathedral visitors: Psychological type and individual differences in experience and appreciation. Tourism Analysis, 13, 71-80.