IT Helpdesk

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IT Help and Advice

IT Services provides convenient and effective help and advice on all aspects of computing including hardware, software and network access and use. You can also report faults with computing equipment connected to the Glyndŵr University network.

If at any time you need help with IT related issues, your first point of contact should be:

Please read the Conditions of use for Institute network and IT facilities

IT Services are here to assist you with IT help and advice related to your academic work whilst at Glyndŵr University. We will help you in anyway we can. Unfortunately due to the limited resources available this assistance does not cover personal computers and non academic related applications. We will offer “advice only” in these areas when possible.

IT Helpdesk